Support - FAQs

Support

FREQUENTLY ASKED QUESTIONS

Temperature & Humidity. What do I need to know?

How do I keep my guitar clean?

Can a Guitar Stand damage the finish on my guitar?

How do I pronounce Bourgeois?

What size wrench will adjust my truss rod?

What does the Bourgeois Sunburst look like?

How do I install a strap button?

What gauge/brand strings does Bourgeois use?

How can I tell what year my guitar was built?

How can I compare the dimensions of your various Body Styles?

Do you have an Overview of on how to order a Bourgeois?

Most recent Bourgeois Model Specifications Sheet

How do I protect my guitar from changes in Temperature and Humidity?

Bourgeois Guitars are built from carefully sourced wood purchased from suppliers that we personally know and trust. The wood is stored, cured and seasoned with all possible care.

Humidity, temperature and storage are the keys to a long and happy relationship with your guitar.

Your guitar was built in Lewiston, Maine in a climate of 45% average relative humidity , with a temperature between 65 and 70 degrees.

Guitars tend to be comfortable in the same environments in which their owners are comfortable. If guitars get too hot or cold, too dry or humid, they will become adversely affected. A good understanding of your guitar’s environment, no matter where you live, is essential to its care.

For most guitars, relative humidity (RH) between 40% and 60%, at around 70 degrees, is a comfortable range. Factors such as age, model and wood species contribute to how a guitar reacts to environmental stress. Guitars are most sensitive and require the most care and monitoring in the first year after completion.

More important than absolute relative humidity, however, is rate of change. Extremes of humidity or temperature are never good, but rapid changes of either of these conditions will cause the worst and sometimes permanent damage to your guitar.

Low Humidity can cause many problems such as shrinkage of bindings, cracks to wood, fret ends sticking out, low action with lots of buzzing.
High Humidity can cause swelling glue joints, glue failure, bridge failure, and swollen tops and high action.

Keep your guitar in a case when you aren’t playing it. The case is your best protection against changes in temperature and humidity. Hanging a guitar on the wall, or storing near a heat source (forced air, wood stove etc), or air conditioner is the cause of many woes including protruding fret ends, body cracks and bridge failure. For gigs, traveling and other times your guitar will be out in the weather or extremes of temperature and humidity, make sure to let it adjust to the new conditions before taking it out of the case or, if even out of the shipping box.

While important to control the environment inside your guitar case, regulating the environment in the room where your guitar is usually kept is optimum. Know the relative humidity and temperature of the room where your guitar is stored. Purchase a good hygrometer and thermometer for that room and keep an eye on it.

If using in-case humidification/dehumidification, it is important to follow the manufacturers’ recommendations and user instructions. It is also important to check your guitar daily. We can recommend the Oasis humidification system and the Planet Waves Humidipak. The Humidipak both humidifies and dehumidifies. Remember, soundhole humidifiers work well while delivering moisture, but once dry, they can act like a sponge and actually remove moisture, so monitor closely.

Whether you control climate in the room or in the case, we recommend using an in-case hygrometer and thermometer and checking them regulary.
And a last bit of advice, never ever travel with your guitar in the trunk of your car.

What should I use to clean my Bourgeois guitar?

In general, it is not necessary to use “cleaning products” on your guitar. If you wipe your guitar clean after playing with a soft, dry cloth (an old cotton tee-shirt should do the trick), you’re guitar will be fine.

Most well-known brands of cleaner made specifically for cleaning guitars can be used on Bourgeois guitars without causing long term damage to finish. It is important not to use furniture polishes, or other types of cleaners and polishes containing silicone, as silicone may inhibit future finish touch-up.
Most polishes and waxes made specifically for guitars will also not damage our finishes. Waxes and polishes containing wax should be used as little as possible, in most cases no more than once a year. In most instances, shiny surfaces can be restored by regular use of guitar cleaners. Always follow directions provided with cleaning and polishing products.

Never use rubbing compound or polishing compound unless you have prior experience using these materials. Removal of scratches and deep scuffs should only be attempted by professionals.

Though fretboard oil is not necessary for the long term-term maintenance of fretboards, occasional use is not harmful. As with cleaners, polishes and waxes, only use well-known brands made specifically for guitars, and be sure to follow instructions.

We are familiar with guitar care products offered by Planet Waves and by Stewart Macdonald Guitar Supply, and can recommend these to owners of Bourgeois guitars. Though many other good guitar care products are now available to players, we do not have enough first hand experience with the companies that offer them to comment on their suitability for use with Bourgeois guitars.

Can a guitar stand damage the finish on my guitar?

The nitrocellulose finish used on our necks may react when in contact with rubber, leather, plastics and other synthetic materials used to pad certain guitar stands and hanging hooks. It is usually safe to use stands and hooks to temporarily support your guitar. However if stands and hooks are used for more than temporary support it is best to drape a clean cotton cloth between the surface of the guitar and the contact points of stands, hooks or any other holding systems.

Certain household cleaners may also react with guitar finishes. Always use cleaners and polishes specifically developed for use on guitars. See Cleaning for more information.

Question: How do you pronounce Bourgeois?

Answer: BUR-jwah.

We have to confess that we have all had trouble trying to pronounce the last name of our esteemed luthier, Dana Bourgeois. We’ve been bugging Dana to come up with a simple phonetic pronunciation. Dana asked if we would like the French, Acadian, Cajun or American version….we’ve decided to pass along the American version.

This is what we came up with: “BUR-jwah” with the accent on the first syllable. Any linguists out there with a better idea, let us know!

We hope this will alleviate the problem of going in to your favorite shop, pointing to a rack of guitars and saying, “uh, I want that one.”
Bourgeois (BUR-jwah)…Ask for it by Name.

What Size wrench is used to adjust the Bourgeois Double Action Truss rod?

We currently use a 5mm wrench (Allen wrench, Allen key, hex wrench, or hex key). Some older guitars used 5/32″ wrench. Stewart-Macdonald #6110 is the current correct size. Any hardware store should also carry a wrench of the correct size.

Our truss rod is a “double action” truss rod developed to work on both a forward & backward bow.

Truss rod adjustment involves many subtleties. If you have no prior experience adjusting truss rods, or if a simple adjustment does not give you the desired outcome, we recommend taking your guitar to an experienced technician.

Tell me about the Bourgeois Sunburst option?

Dana Bourgeois personally hand sprays every sunburst in our shop. No two are exactly alike as he strives to make a pleasing match between the color of the Back and Side wood with the sunburst.


The Bourgeois Standard Burst

How do I install the strap button that came with my guitar?

Note: If you do not have experience with an installation of this kind we highly recommend that you have your strap button installed by a qualified guitar technician. It is an easy and inexpensive modification, but is complicated by the bolt-on neck.

The best place for the strap button is on the heel, on the treble side, roughly halfway between the heel cap and where the neck meets the bottom of the fretboard.

Strap Button on the heel of a Bourgeois Dreadnought.

Strap Button on the heel of a Bourgeois OM.

You have a large area in the middle of the heel where the strap button screw will not hit the screws holding on the neck.

You can see these two neck bolts through the sound hole with a mirror (and we suggest you look inside before performing this operation).

Measure 1/2 of the distance between the bottom of the fretboard (the edge that abuts the neck) and the edge of the heel cap. You can go off center by about 3/8th’s of an inch in either direction and you’ll be alright..

IMPORTANT: Be sure to drill a pilot hole with an appropriate sized drill bit.

What Strings was my guitar set up with at the shop?

All Dreadnoughts and the Vintage JOM leave our shop set up with D’Addario EXP 17’s. The gauges are as follows:
Medium .013,.017,.026,.035,.045,.056

All OM’s as well as the OMS, JOMC and DBJC leave our shop set up with D’Addario EXP 16’s. The gauges are as follows:
Light .012,.016,.024,.032,.042,.053

Archtops are also strung up with D’Addario strings;
A-350 – medium phosphor bronze
A-360 – round wound electric

What year was my guitar built?

Below is a list of Serial numbers made during each year beginning with 1993. A Bourgeois Guitar begins life with an “Order #” which is different than the final Serial #.

The Order # tracks the guitar through our shop. The actual Serial # is applied to the label by Dana on the day we actually set up the guitar. The following are the Serial #’s found on the label inside of your guitar.

Pre-1993: 3 digit Numbers
1993: 000001-000070
1994: 000071-000205
1995: 000206-000350
1996: 000351-000665
1997: 000666-001040
1998: 001041-001450
1999: 001451-002000

2000: (No guitars produced)
2001: 002001-002170
2002: 002171-002503
2003: 002504-003055
2004: 003056-003386
2005: 003387-003723
2006: 003724-004100
2007: 004101-004480
2008: 004481-004857
2009: 004858-005135
2010- 005136-005422
2011- 005423-005762
2012- 005763-006156
2013- 006157-006581
2014- 006591-006945
2015- 006946-007291
2016- 007292-007600
2017- 007601-

Compare the dimensions of our various Body Styles

all-shapes-overview

Bourgeois Body Style Dimensions:

Note: Some specs, such as scale length and nut width are interchangeable on many body styles. Please see specific Body Style for more.

body_styles_comparison

Here’s an overview on how to order a Bourgeois

We offer a wide variety of Guitar Models from which you can choose. For help with custom orders and with pricing, please consult your Bourgeois Dealer. You can find a list of Authorized Bourgeois Dealers here.

With the help of your Bourgeois Dealer and this spec sheet, you can decide on a Body Style and Guitar Model. Or you can opt for a popular Bourgeois Specialty Model. You might decide on one of our Luthier’s Choice or Limited Edition guitars. Additionally, we offer plenty of custom options that will allow you to dream up something unique.

Body Style Specifications – Listed Body Styles are available in any of our Guitar Models. Some specs, such as scale length and nut width are interchangeable, some are specific to the model. Choose your Body Style and then pick your Guitar Model.

Guitar Model Specifications – Listed Guitar Models are available on any of our Body Styles. Some specs, such as scale length and nut width are interchangeable, some are specific to the model.

Models – Our popular “Specialty Models” like the Banjo Killer, the Soloist and the Aged Tone Series are listed with their specifications. These models are available with very few options other than body woods and neck sizes.

General Specs:Except as noted, all Bourgeois guitars include the following features: Bone Nut & Saddle, One piece Mahogany Neck, Ebony Fretboard & Ebony Belly Bridge, Black Fretboard Binding, High Gloss Body & Headstock, Satin Neck Finish, Mother-of-Pearl Bourgeois Headstock inlay, Bourgeois Premium pickguard, Ivoroid Bridge pins & End pins, Deluxe Hardshell Case and a Limited Lifetime Warranty.

Necks: Our neck shape is likened to a “gentle V”. Each Model is built with either our 1 23/32” nut width or our 1 3/4” nut. If you would prefer one over the other, you may request it for no extra charge. This must be done at the time you place your order.

Bridge Spacing: 1 23/32” nut width has a corresponding 2.2” spacing at the bridge. 1 3/4” nut width comes with 2 5/16” bridge spacing.

About Top Woods:We love Adirondack and European spruce and offer one or the other as the standard on most Bourgeois Models. However, Master Grade Premium Sitka is always available.

About Back & Side Woods: Our standard woods are listed on the Models, and Options pages. If you’re interested in a tonewood not shown on these pages, please inquire. We have used many woods with great success. Just ask.

Ordering a Bourgeois Guitar

Our Most recent Bourgeois Model Spec Sheet